Couriers issues - Aramex / Fastway stay away

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39

All the problems with Australia post pale into insignificance since I have been trying to deal with Aramex. My parcel is two weeks overdue and there is no speaking to anyone at that company or their depot because their given contact numbers ring out. I finally received a response to an email saying two attempts for delivery were made and I would have to pay an extra $5.50 for each attemp henceforth, what a scam. They did send two text messages that looked like scams because they wanted me to reply to a linc with my full address. What sort of logistic company has to ask the recipient what their address is as I am sure the company that sent the package didn’t send it without an address.I looked up Aramex online and they have 7000 one star reviews, no wonder that I am still awaiting for my package to be delivered