This was my recent experience whilst looking for a replacement battery for my wife’s mobile phone.
And their ratings on Product Review.
As far as the RACQ goes, I would not touch them with a barge pole based on my experiences with their local agent.
Interestingly, when I was at Bunnings some weeks ago, I saw that they were now stocking vehicle batteries.
They had a display stand opposite the Tool Shop with a security cable throught the handles of all the batteries.
I suspected that they must have been literally “walking out the door” with some assistance from dishonest individuals…