We had an instance today where a product we purchased from the supermarket contained live pantry moths, and maggots.
A not so pleasant surprise on the kitchen bench when opened.
The package was sealed in cellophane type wrap, and contained a honey soaked block of mixed grains for a bird feeder.
On returning the product to the supermarket (all sealed in a moth and maggot proof bag), there was a polite discussion with the store manager, followed by a refund. Thank you Woolies. Although it was a special trip and there was a brief flurry of kitchen decontamination.
While waiting it became apparent that another type of product from the same supplier had been reported by a customer with the same problem the previous day. That stock had been inspected and removed from the shelf because it was unclear if they were also contaminated.
Now there are two different products from the one supplier both in sealed packages with the same significant problem. True it’s not human food, but doubtless how many of us would open it in the kitchen area. The other observation is that as a sealed package would the moth eggs and larvae have entered at source or in store?
At what level do stores quietly remove products from the shelves, hoping to minimise the fall out, and nothing reported to the public? No Recalls required.
It may be useful to know if anyone else has a similar recent experience with the same product range.