American Special Vehicles Pty Ltd - RAM 2500 and 3500 Trucks MY2015-2018 Recall

A recall notice for RAM 2500 and 3500 Trucks MY2015-2018 supplied by American Special Vehicles Pty Ltd as the drag link jam nut may loosen and may result in the drag link separating from the adjuster sleeve and the steering may become difficult to operate or potentially fail, increasing the risk of an accident or injury to vehicle occupants and other road users.

American Special Vehicles Pty Ltd - RAM 2500 and 3500 Trucks MY2015-2018

PRA No.

2019/17949

Date published

13 Nov 2019

Campaign number

ASV029

Product description

RAM 2500 & 3500 Trucks
Model Years 2015-2018

1 197 affected vehicles

Identifying features

VIN (Vehicle identification number)

See attached VIN list

VIN list.xls (93.5 KB)

What are the defects?

The drag link jam nut may loosen and may result in the drag link separating from the adjuster sleeve.

What are the hazards?

If the drag link separates from the adjuster sleeve, the steering may become difficult to operate or potentially fail, increasing the risk of an accident or injury to vehicle occupants and other road users.

What should consumers do?

Owners of affected RAM vehicles will receive a letter advising them to contact their local authorised RAM dealer to make an appointment to have repair work carried out, free of charge.

For further information, consumers should contact RAM Trucks Customer Assist on the toll-free number 1800 649 607.

To find your nearest RAM Truck dealer, visit https://www.ramtrucks.com.au/locate-a-dealer/

Supplier

American Special Vehicles Pty Ltd

Traders who sold this product

Authorised RAM dealers

Where the product was sold

Nationally

Dates available for sale

  • 1 January 2015 - 31 December 2018

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.

4 Likes

Wow!

They could also tack the recall on as a ten second community announcement, in their TV advertising campaign? After all it is in the public interest!

There goes another squadron of flying pork, along with a group of politicians holding gravity defying umbrellas and brief cases all Marry Poppins like?

Perhaps some of these recalls need more public exposure to ensure better outcomes.

4 Likes