Interested to hear others experiences with this company. They made me jump through hoops to get a warranty paid out that they had agreed on. Basically was told to send through the proof of purchase and they would pay it on a Tuesday or a Thursday. I sent it through Monday. Waited until the following Monday and still nothing. I called them and was told that it was approved and would go through in the next pay eg Tuesday. By Wednesday there was nothing, called again, was told the same thing. I was heading overseas that day so there was little more I could do except email. Sent them three emails, no reply. Finally got my brother to start calling them from Australia. They kept handing him off to some one else. Basically 4 emails, about twenty calls and 4 weeks later I received the money…
Not good enough, I know that if I hadn’t constantly been on them they would never have paid.
Any one else dealt with these guys?