Airline Regulations

[meltam]

Hi there

In case you aren’t aware, Choice launched a super complaint about the airlines in 2017. Have a look at

CHOICE launches airline super complaint

Today, we launched our ‘super complaint’ into the airline industry. We found the airlines systematically breaching the Australian Consumer Law from unfair terms and conditions to ‘no refund’ claims made during the booking process. We’re calling on the airlines to improve their practices and start giving consumers the rights they’re entitled to under the law. You can read the full report at choice.com.au/fareplay or help us out by sharing our Facebook post. [image]

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@vulture64

Simple question, why do Australian airline appear to
operate unregulated? At least in regards to any basic consumer protection.

Perhaps it could be to do with the undue influence and close links some in the industry have on and with the federal Government? This undue influence is of course not limited to the airline industry, but also happens with retailing, mining, and other industries. The owners and shareholders win, and consumers at large lose.