ACCC Reports on NBN Performance

No increase. They are rare, hence any change would be immediately apparent.

Is there a reliable source for the speculation?
It’s inconsistent with what SamKnows advises.

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Are you a bot are triggered by a variety of reasons.

SamKnows uses a set of the company’s test servers rather than pinging a whole other set of sites. This gives a known uniformity of results.

“The SamKnows internet performance tests run independently of your internet usage. So when you’re not using the internet, or are using the internet below a minimum threshold, the Whitebox will zap these scheduled tests to our network of test servers and record how long and what journey your data takes for them to be zapped back.”

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Latest averaged Whitebox results for our service over the last 2 months.

September 2022

October 2022

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Some have so much good fortune. :slightly_smiling_face:
Also ABB, but the best the NBN can do for us.

The irony here is how much more others can get from the NBN for the same cost. There us very little the RSP’s whether ABB or Telstra can do about it.

With NBN Fixed Wireless reporting an average is far from what one actually experiences. A closer look, but still averaged over the month.

There’s also a custom report that reveals hourly results across the whole month. It’s not uncommon for the evening peak hour speeds to fall below our old ADSL2 service standards. Apparently acceptable to the NBN as agreed under the previous government who set a very low bar. For greater honesty the ACCC and NBN need to look beyond the averages.

Fixed Wireless can be fast. In our instance the under investment in capacity is one concern. The other is the primitive use of microwave (aka wireless technology) to move the data between towers. There are NBN customers 1000m from our NBN FW tower who have a fibre based service. Go figure? :hear_no_evil::see_no_evil::speak_no_evil:

I’ve mentioned previously the benefits of SamKnows. Also that the current ACCC commitment to FW consumers is only monitoring an almost insignificant fraction of the NBN FW services.

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You could seek to set up a local RSP in your area and hook into the fibre. Service could still be Wireless but using your own equipment avoid the NBN tower FW, still using a tower to place your own equipment. Depends on how many neighbours you can share the cost across.

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It may come to pass. Please excuse any grumbles.
I was just hoping to point out the extreme differences in outcomes. The selective reporting of averages as indicative of the quality of the NBN outcomes has served to distract from the poorer design choices made for the NBN.

I’m pleased to be able to highlight one area, and for the opportunity to have an ACCC sponsored SamKnows performance monitoring service.

Note:
For our road, we are mostly not so young couples. The ADSL2 service topped out at 10-12 Mbps. Poor maintenance of the 1980 vintage copper and frequent water ingress caused numerous service issues. Most are happy they now have the new service (NBN) delivered by a thing on the roof that is generally more reliable. The details of the technology are of interest to only a few. All are more enthused by the outdoors than indoors and a 96” OLED flat screen.

P.S.
Given the latest round of NBN upgrades recognising the failings of FTTN services, it may only be a matter of time before the NBN looks to our corner of the world with a better solution. Adding cells to the local NBN tower is not going to solve the congestion issues for as long as the tower uses wireless (microwave) for backhaul. Similar congestion is evident with uploading.

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Sorry for the delay in reply. It was my recollection without checking from source.

From QoE tests | SamKnows

Quality of Experience tests

Measuring the performance of real applications over real infrastructure

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SamKnows offers a range of commercial products for assessing internet performance. Each is a separately provided and paid for product.

Looking carefully to the link @brisdaz has provided it is to a general marketing sales page. This indicates the range of products and how they are implemented.
EG Gaming - gaming server performance, Social Media - SM server performance, Web Browsing - browser + popular web site server performance.
The link @brisdaz provided offers other interesting content, not specific or relevant to the “Measuring Broadband Australia” program supported by the ACCC.

SamKnows provides a different product specifically for Government/Regulators.
https://www.samknows.com/solutions/regulator-solutions
The ACCC program assess the raw performance of the NBN.

From the ACCC web resources and linked FAQs.
Frequently Asked Questions - Measuring Broadband Australia - Measuring Broadband Australia

In order to test your internet performance, the SamKnows Whiteboxes need something to test against. We maintain a whole fleet of “test servers” to fit precisely this purpose - these are the servers that the Whiteboxes run measurements to.
The test servers run special software designed specifically for measuring network performance when communicating with the Whiteboxes.

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Cheers.

Sorry for the confusion. I honestly believed I was correct.

Whilst ACCC runs this program, it’s interesting to note that NBN has also contracted Nielsen to run a separate program with the same supplier SamKnows.

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Thank you for pointing the other program out.
Assume this is what you are referring to?
https://nbn-nielsenpanel.com/

The NBN Co has a commercial interest in monitoring consumer behaviour. Who to trust and what purpose does the NBN’s option serve?

It’s a different agreement to that with the ACCC. It’s between the consumer and the NBN Co who have contracted Nielsen, the survey company.

P.S.
I can only find results from the ACCC program freely available online. Does the NBN share the results each month of it’s testing?

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Unfortunately even the participants don’t get access to individual level information like with SamKnows via ACCC, it’s all bundled as one.

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Sort of yes and sort of no

Fixed Wireless Busy times results may interest you. The Continue link in each section can add useful commentary and some other links provide more detailed data eg https://www.nbnco.com.au/content/dam/nbn/documents/how-we-are-tracking/nbn-june-2022-monthly-progress-report.pdf

At the bottom are links to each month in 2022 and 2021 if so inclined to look at misery.

FY Report for 2021/2022

https://otd.aph.gov.au/public-api/api/documents/353/files/533

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An advance in how much data can be transmitted by current fibre has been made. In the test 1.8 Petabits per second was achieved.

New chip transmits a record breaking 1.84 petabits of data per second (interestingengineering.com)

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We are due or over due for the latest quarterly ACCC Measuring Broadband Australia report. The last was published 09 Aug 2022.

Broadband performance data | ACCC

What the NBN Co says it has achieved June 2022 and where it intends to be in 2025. Note ‘able to access’ is not a measure of the number of premises who have access and have chosen (a) to connect, and (b) take up the higher speed tier.

For those wondering ultrafast speed tier refers to the possibility of speeds of up to 1Gbps. The plans on offer typically indicate typical speeds of approx half this in the peak hour (450 or 600 Mbps depending on RSP).

Curiosity will ensure interest in the ACCC speed reports for this tier. Whistleout points out there is a slightly slower 250Mbps speed tier with better value. To reach the 9.7 million target the majority of premises with fixed line services will have the opportunity to upgrade to FTTP for free, (conditions in the linked doc).

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The latest ACCC reports.

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Is 'Honestybox / eMetric" still going? Almost looks like they stopped somewhere mid 2020 …

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No still an entity

https://testlab.com.au/

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On the shelf? the honestybox.io move from com.au (latter redirects) looks patchy and inconsistent with some dead links - not much in the way of recent ‘news’ or recent reports either, at News - Honesty Box … since mid-2020 …

Honestybox social media sites are similar, with updates/etc seemingly coming to an end mid-2020 …

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The Enex testlabs part has a post in August 2022, with posts in June and July. It has Facebook posts made late October 2022. Its LinkedIn page shows activity into late October 2022 and its Chairman and CEO is an active LinkedIn and Twitter member. The combined effort between IoT Trust Mark P/L and Enex is ongoing and in a pilot phase. They are still contactable by phone. All appear active, though I think the Honesty Box was named as part of the CHOICE campaign as previously it had been referred to as Testlabs and my first box from them was labeled testlabs and the replacement after a failure was labeled with Honesty Box. Since CHOICE has ceased the program, the Honesty Box part will have ceased as it links to the CHOICE program which last reported its results in August 2020 which contained the July 2020 report.

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For today’s instalment click here (an online version of an email).

The banner headline

Most gamers enjoy fast connections as online gaming experience measured for first time

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