What to do about refusal to refund?

[PhilT]

@mel94

I have now submitted a dispute to Amex

While you are waiting, a slightly old but germane topic.

Card chargebacks

Hello out there! I’m writing a piece on card chargebacks, looking at how they work, any problems with the process, and how different banks/payment systems compare when it comes to dealing with them. Have you tried to get a chargeback? I would love to hear about how it went – successful or not. Thanks, Saimi **EDIT Thanks for all the responses. Here’s our report on credit card chargebacks: