Hi There,
I have an xbox elite 2 controller that has been replaced under warranty already
originally purchased on 30/06/2020
replaced on 14/05/2022
manufacturer warranty valid until 22/05/2024
The controller has again failed, I have approached the retailer EB games and they have advised that the controller is out of warranty as the replacement controller did not come with its own new warranty and instead continued on from the initial purchase back in 2020.
Is this right? I cant seem to find anything in regards to this situation on the ACCC website but would have assumed that given it is a new product a new product warranty would apply.
Any suggestions or links to any literature regarding this kind of issue would be greatly appreciated it’s a $250 controller and is marketed as a premium product so I feel like I’m copping a bit of a raw deal here.
