The consumer authorities do not appear to act on every complaint

My wife wanted to get a quote from some crowd called Sure Insurance which she saw advertised on TV with claims that they were looking after regional Queenslanders so I went through the exercise today.

The quote for over $2,700 was 35% more than our current insurers renewal notice, even prior to my “negioating” the premium closer to the renewal date.

I assume their claim “SAVE 30% ON AVERAGE*” actually refers to the highest premium which I obtained which was around $4,000.

So much for their claim of "PUTTING FAIRNESS FIRST. FAIR’ IS WHAT HOME AND CONTENTS INSURANCE IS SUPPOSED TO BE.

From the way we talk to the way we act, we make sure ‘fair’ informs every decision we make."

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