Smart TVs: Apps/Function Issues

Here’s one to perhaps be of concern. Did you know Samsung can disable your Samsung Smart TV remotely? I don’t mean until you restart it but indefinitely. They have just applied their blocking ability to Sth African Samsung TVs stolen from their warehouse there. When the TV is first connected to the internet to activate it, the serial number detail is sent to a Samsung server and if the serial number is on the block list they by remote block all TV functions. This renders the TV useless. If a TV has mistakenly been rendered inoperable they require proof of purchase and it may take up to 48 hours before they reverse the block.

They won’t apply the block for you if your TV has been stolen, but the risk is that they could apply the block anytime they have a change of policy about the use of their TVs.

NB The alert refers to a TV licence as part of the proof needed for the block reversal. A valid licence is a requirement in Sth Africa to use a TV.

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