OMG thank you some one else who has the same issues that we have had from Nick Scarli. We were patient in waiting from 5/8/2021 to 24/3/2022 for our lounge. When it arrived it was damaged and the recliner motors didn’t work. We the had to wait for nearly 3 months, 30 odd emails and phone calls to get it fixed and a refund for the material damage. They were rude, didn’t return calls, told lies about what was happening. I will never buy from them again. I would love to see an investigation into their service and customer care. We were treated so badly.