Privacy, Smart Devices, their T&Cs, CHOICE testing & reviews of them

It may be worth considering that the potential for some devices to be used to gather data in the home is not always self evident.

As consumers we can be very stupid, ignorant, distracted or mislead, and sometimes lied too! The law still defaults to ‘caveat emptor’. Some might suggest it more consistently fails to that outcome?

It may be useful for Choice reviews to at least affirm the potential or capacity of any connected device to collect data, and report it.

In it’s most simplistic form the data may be that your lights are on or off, through to audio capture or more. While a home security camera’s risks may be self evident, many other devices include built in audio capture. The concealed device, is neither apparent or attached to a bright indicator light. The purpose or existence may not be apparent to every purchaser and buried in some feature list?

An informed assessment of the T&Cs might also need some more thorough understanding of how the device connects and to what. All well beyond the average Choice consumer, although some in the community may feel at home with the concepts?

P.S.
How well are consumers actually informed? We have a national standard and big stickers on devices for the energy star ratings labels.

Perhaps we need a similar sized version in garish safety warning colours with spy camera and headphone symbols to alert prospective purchasers? ASD and ASIO certified. The option to use ‘Spud Dutton’ profiles in place of stars might appeal to some. I feel it might date quickly. :rofl:

In the meantime the Choice reviews could add a panel or two below the little star ratings or recommendation score, prototyping symbols to represent product attributes. Eg 5 green leaves vs 5 lumps of coal, or 5 spies for security? A quick and easy overview.

5 Likes