Parts Availability For New Vehicles

[PhilT]

@darrens

I’m going through the same process with Nissan.

Note the member has started a more explicit topic regarding his dilemma. Any comments on his specific issue are best made in that topic.

What is considered reasonable repair time for motor vehicles

Hi there! I bought a new Kia in March 2020 from Melbourne with 7 year warranty. This year I took it to a Kia dealership in Canberra when it showed malfunction in the transmission. It has now been 10 weeks in the possession of the repairer. Every time I called to ask when it will be ready I was getting no firm answer. What are my consumer rights in this regard? Appreciate your advice