Outrageous - why am I responsible for returning small damaged items

I wouldn’t - I shop online because I am disabled and cannot leave the home. So if something needs returning this actually becomes a really big problem for me. It is like out of stock items with my grocery delivery - like no milk this week. It is not like I can just pop off to the shops to pick some up, and delivery has a minimum order, I can’t just ask for milk. It drives me insane also that seniors card holders (anyone over 60) can get a discount on delivery from Woolworths but not disability pensioners. Literally those who cannot shop for themselves!

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