I believe this is the website address
which @PhilT posted above.
The ‘au’ in au.ninelife.com is part of the registered URL name and shouldn’t be confused with URLs ending with .au. The later would indicate business operating in Australia registration.
And an expensive one as being an overseas based company, they are likely to ignore the Australian Consumer Guarantee. As the ACCC, indicates there is little you will be able to do especially since your purchase will be outside most card issuer’s (90 day) chargeback period. It might he worth checking with your card issuer to see if they are more generous than the period since purchase…and if it is, whether there is an option to pursue a chargeback based on your individual case.