Maybe on their website, but it is likely that being outside Australia, you are right by saying
It doesn’t take much searching to find what other users on other sites say about the product. This is one…
Tell me if I am right, you saw the advert on social media, like Facebook…while it might not help you now, social media is riddled with scams and associated advertisements…
And you might have to put the $49.95 (or 35% thereof) as an expensive lesson OR if you paid by credit card, it might be worth contacting you card issuer to see if it qualifies for a chargeback. Also let them know you have been scammed and there is a possibility your card may be used fraudulently in the future. They might cancel your existing card and issue new one. If they do cancel it, make sure any automatic payments to the existing card are migrated to the new one…if this is required.
If you paid by PayPal, put in a dispute to see if you can get a full refund.
Giving part refund is in some ways clever as it may void opportunity to pursue other dispute pathways successfully. Even so, still follow up your payment method as they might block transactions with the ‘scammers’, so others also don’t fall for it.
