Mercedes Benz 2022 S450 Lemon Car

Welcome to the Community @Gurusydney

Another member recently posted their problem with an LDV.

They got a refund by carefully documenting the problems, but not all importers are as caring about their reputations or customers. Their synopsis of their Letter of Complaint should be instructive and helpful.

You can find a number of relevant topics on the Community using the Community search tool for ‘lemon cars’, and once again a link to the Choice advice page.

This older article is also worth a read.

The Community is not a place for individual legal or financial referrals. While you seek resolution be aware anything you do independently along the way can work against your interests. For example if an independent fixes it you would be unlikely to get compensation from MB because ‘it’ was under warranty and ‘un-approved’ work can void the warranty in an ambit situation.

Be sure to get everything in writing and only respond in writing after considering the +/- of what is or is not on the table.

Please let us know how you go.

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