Lunatic landlord, does he contravene the ACL?

That is not surprising. It is an industry organisation

that provides research and well-informed advice to the Federal Government, Opposition, professional members of the real estate sector, media and the public on a range of issues affecting the property market.

Nothing in it about mediating or supporting consumers or even policing their membership to uphold standards.

While the real estate association refers to its state and territory members

The REIA’s seven members are the state and territory Real Estate Institutes, through which about 80 per cent of real estate firms and licensed agents are collectively represented.

The main role of each of the state and territory Real Estate Institutes is to support member real estate agents with information, products and resources that complement their business practices, which in turn provides greater industry standards and a ensures professional service for the public. A key requirement of state and territory Real Estate Institute membership is acceptance of a strict Code of Conduct and Rules of Practice. Acceptance of these professional standards sets state and territory Real Estate Institute members apart from other real estate agents.

Qld does not appear to be counted.

https://reia.asn.au/the-institute/members/

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