That might depend on how you would react if you received the following:
Dear @syncretic, “You are a pathetic individual and a bankrupt fool. You have nothing to offer the world other than your aggression and irrational argument you will die a lonely man. That itself is incredible satisfaction”.
You might ignore it and walk away, or you might get your back up. Neither would probably be rewarding for you personally, but trivial? In some cultures face is everything and this is clearly an unwarranted slur on @gordonc’s ‘face’ regardless of what instigated it. That being written it does seem to have gone a bit far. Everything relevant might or might not be known to us, including that
Would you post the letter of 1 October from Mr.Marcus Williams for context please?
One cannot force or coerce a business to behave professionally but one can out them when they are not. The original topic from whence this came was bad experiences renting and it fits as I see it. There are stories of black lists and so on, and this reads like a cowboy estate agency where one could do damage to one’s psych by engaging with them.
