How can a caravan manufacturer or repair facility be made to fix a problem under warranty?

I bought a Jayco caravan. I had to have the roof replaced because of leakage under warranty. In the process they put a cut in the skirt of the poptop 2 and 1/2 cms long. They had our caravan for six months and by the time I got it back it was out of warranty. They will repair it, but I think they should replace it as they did the damage. Where do I stand with this.

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