In Qld and it probably is the same for every State and Territory, there is a Tenancy support group who can offer help and advice. We cannot give you any legal advice on this Community but we do have a listing of free consumer legal advice centres that may be able to offer you advice and help as well Free Legal Advice Centres.
As @Gregr notes if you advise what State or Territory you are in, others may be able to point you to services that are where you live, that can help.
