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@meltam’s linked post in the Unfair Business practices topic .

The unfair business practices that are still legal in Australia

We have a specifically designed disabled lift with a very chequered history. Roughly ten years ago we paid about $45,000 for the lift, and about another $20,000 for modifications to our home to take the lift. We had many, many, many problems with it over the years. Their own staff have told us that it was built wrongly and that is the cause of many of the faults we had. The business was sold WITHOUT LIABILITY. Which apparently meant that even though they kept the business name, the new owne…