Welcome to the Community @ArtyGal,
I merged your topic into this existing one as it is germane.
While this older topic is about professional indemnity insurance, it touches on brokers and may thus be interesting.
From my vantage point reading your post it seems obvious they are order takers rather than brokers. I would not bother ringing them back if they are that lazy and disinterested in advising you to get their commissions.
As more and more insurance customers are discovering to their chagrin, past loyalty and lack of claims is not the help to better premiums it once was. Each policy year has become an event unto itself. Furthermore, in parts of the country where there have been floods and fires over the past years all properties are affected by increases, so an ‘across the board’ is not necessarily an unreasonable explanation even at 60+%.
Where in Victoria are you located? Perhaps other members from your area can add their own recent experiences?
