Have you been overcharged on a gas or electricity bill recently?

[phb]

It appears the issues you are facing might not be directly the responsibility of Origin, and Origin might be trying to resolve a tricky situation where a special meter read wasn’t organised at the time of property settlement. I have addressed what should have happened and why the bill is the way it is here…

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This is the information on the AEMO website… https://www.aemc.gov.au/rule-changes/estimated-meter-reads In relation to reading the meter when moving, this should have been a special request made by those involved in the property transaction. It can be the buyer or seller. One shouldn’t assume the other party will organise it as it is often forgotten. When the request is made, the meter should be organised to be read as close to settlement as possible. When read, the reading ‘draws a line in t…

Please continue the discussion in under Best Energy Thread rather than continuing the discussion in two different topics.