Hard-to-contact companies

Or wrap it in gaffer tape.

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Most talcum powders these days are made from “cornflour”. Talc previously found in these products has been removed for a couple of reasons, main reason is probably the naturally occurring presence of asbestos (even though only a small amount). Using cornflour while harmless in itself and possibly effective for a period of time, could pose an issue of allowing pathogens to grow on the device as it would be a food source for them. Just something to think of before using it.

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Bicycle, and some other sporting equipment (Tennis racket) has a range of tapes available especially for the handle bars/grips. Versions from rubber and leather like to cloth finish. Some expensive, some not so. I’ve also used a silicon based self binding tape I found at Aldi successfully providing one can secure the loose end reliably.

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Thanks, mark_m - we can only hope.

Samsung Customer Service is basically a merry go round. Once you get off you need to buy a new ticket to ride again. Empty promises abound. It’s like one large stalling system to grind you down until you give up. (Do a Google search and see how many consumers out there have had similar experiences).

It took 3 months for them to take responsibility and honour their warranty. It took me countless phone calls and chats to follow through on the issue. It was only after I gave a very negative response to the their survey that they stopped to take notice. Each time I called again due to promises not being kept, you reach a new minion who works from the same script but doesn’t continue on where you left off. They initially wanted me to drive 35 kms to their service centre to drop of the product for inspection, then after haggling and referencing Amazon, they agreed to pick it up. After a repair it went dead again etc. Kmart or Amazon would’ve just taken back the faulty product and replaced it.

Are they hard to get through to? Not when it comes to calling but it’s hard to get through to those manning the lines…

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Soooo not helpful❣️

I believe that every business or company should have an email address so that they can be contacted.

With email, one can clearly state one’s case, whether it be a question, a comment or a complaint,
and there is a record of the issue discussed.

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Agree

Try contacting ALDI …no chance, if you wish to make a complaint, forget it. They have a list of things to choose from but not a complaint . Everything is on chat, not even sure you can email. So if you end up trying to explain to a store manager what your gripe is you get"i wasnt on duty at such and such a time" and shut you down. Again, another no contact company. I could prepare a list of no contact companies, but I think we as a community have no doubt a very very very long list of these companies that have no ethics, yet they are are answerable to no one

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https://help.aldi.com.au/s/contactsupport

https://help.aldi.com.au/s/store-feedback

https://help.aldi.com.au/s/product-form

This next one is for driver feedback e.g. a bad experience with one of their drivers

How's Our Driving? | ALDI Suppliers Australia

https://help.aldi.com.au/s/online-feedback-or-enquiry

https://help.aldi.com.au/s/abandoned-trolley-or-catalog

https://help.aldi.com.au/s/product-registration-form

https://help.aldi.com.au/s/lost-property

For everything else they have a general feedback option

https://help.aldi.com.au/s/general-feedback

The Store feedback allows for complaints or compliments with your written feedback. At the end of filling in the form, it has an option to request or decline AlDI to contact you. It isn’t a chat.

The product feedback has 4 options but none are about any change you would like. Again, it isn’t a chat, it requires details in a form that is submitted.

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I recently ordered via Menulog. We waited for confirmation from the restaurant but were advised that the restaurant couldn’t fulfil the order, and that we wouldn’t be charged via PayPal. And then we were charged. I spent ages trying to contact Menulog to no avail, so had to resort to lodging a complaint with PayPal. Nearly two weeks later and PayPal is still investigating even though I provided them with screen shots of order rejection and notification from Menulog that I wouldn’t be charged. Frankly unhappy with both companies, but at least I could actually complain to PayPal.

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Try Centrelink, they are just shocking. Admittedly, they don’t fob you off with an AI chatbot (yet). However, clients don’t have a choice, like we have with a telco.
UPS are terrible, like they don’t want to be contacted. I was unable to get past the chatbot.
So- I cut my losses and never deal with them again.

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