Cyclones are significant weather events. Your post relates what has happened when a weather event (cyclone) has caused your flight to be cancelled. Noting it affected one leg and intermediate stop of your planned flight. The post has been moved to one of several topics with similar content.
For others reading this post when a flight is cancelled the Airlines terms and conditions indicate what they will do. For Virgin Guest Compensation Policy - customer service | Virgin Australia.
Customers as noted by Virgin may have also have other entitlements according to the Consumer Guaranteed provided under Australian Consumer Law.
Please keep us informed of your progress in seeking compensation. The circumstances appear to be a test of your travel insurance policy provisions and service as well as Virgin’s obligations.
