Yes indeed, Christine. Isn’t this disgusting? Just another way to gouge money for nothing from people. Theft, in my prejudiced opinion!
I am assuming that it has not yet expired, so that you should still have that devalued credit sitting there waiting for you to use.
If so, I wonder if there might be someone in Europe for whom you can buy a gift online with it; or even give them the access details to access the account and spend it themselves on your behalf.
Alternatively, might there be some other way that you can use it, which will not involve postage?
For example, for a long time I have been researching all the different lines of my family tree. There are now lots of databases overseas which require a PAID subscription in order to access their data. Especially in the UK, including Scotland and Northern Ireland; and also in Ireland itself. For anyone you might know who is doing this sort of research, the money would be a lovely gift.
Similarly, having a DNA analysis done, can all be ordered online, whereby they send a kit out worldwide, you send back a swab to them; and the results are then available for whatever family purpose you or someone else might like to use it; which can include family medical research, as well as genealogy more generally.
If my wife had any say in the matter, she would immediately use such things to purchase subscriptions to either craft magazines to be posted to her; or to be sent to her digitally; and likewise to purchase e-books online.
Hopefully, these thoughts might give you some possible options to prevent the company from profiting any further from the situation.