Yes, I realised as soon as I saw that someone had replied that the Ars thing was more about ‘dangers online’ than a breach - but I posted it now with the other important information about MOABites and Jerichoboams.
Further to my December post, Booking.com scams from breaches becoming more prevalent in Australia:
It is interesting that one measure recommended by the ACCC is to contact accommodation by phone. I say interesting because some booking platforms owned by Booking.com are restricting information provided during the booking process to make direct contact between the booking party and accommodation difficult. Agoda is an example. The push is to move all messaging to/contact through the platform’s messaging system to prevent booking leakages. Booking leakages are when a booking party cancels a booking and rebooks directly with the accommodation provider, bypassing the booking platform and associated commissions.
Trying to reduce booking leakage will only exacerbate the problem and potentially assist the scammers.
And one more: Football Australia data breach reportedly exposes contracts, passports, and ticket information - ABC News
The FA breech reportedly goes back 2 years.
Makes one ask another question about data security more generally.
Is it possible to live a normal life without sharing any personal data to a business or organisation?
The responses from the hacked enterprises of apology, and continuing consumer advice to always be alert to scams is wearing thin.
Why is it the **consumer who has to be always alert to possible missuse of personal data when “It is NOT the Consumer” who lost the data?
** Specific to loss through failures of others to protect consumer data or inappropriate sharing.
What is ‘personal’ information?
Is it something you want nobody else to know, or just entities you want to know, or entities that need to know?
In everyday life, many people and organizations will know details about you. Your name, your date and place of birth, your address, your phone number(s), your email address(s), and they have to.
Personal information?
It was more a rhetorical question than an enquiry.
Although a fair point to consider.
Are todays demands for greater ID and digital presence all the better to meet business needs,
or
are we the victims of our calls on the convenience of the digital world?
Is it our demands or the opportunism of enterprise that has led us to where we are now? Vulnerable to exploitation at the whim of digital enterprise and to loss through the incompetence of supposed lossless solutions.
The demands of the long arm of the law (tax and services included) and curiosity of government might be raised as another cause.
An aside:
For us not so young we can relate when all that was shared was a name and street/postal address. The electricity bill, telephone bill (only some had one), weekly or fortnightly rent etc were paid either over the counter or the cheque was in the mail.
My bank did once ask for where I worked, although sighting a current pay docket was sufficient. There after presenting a passbook as evidence of being an existing customer usually sufficed, black light signature in the back a modern feature to free up custom at almost any branch. Few places including banks had photo copiers. My drivers licence resembled a tatty piece of folded paper with sex, height, eye and hair colour recorded in type added to the standard printed form. Valid until 1990. I found similar levels of identity were sufficient to record the details of my 19th century forebears in Old Maitland Goal.
I don’t look at it as being binary. I look at it as … it is more or less inevitable that entities that I deal with will be compromised and data will escape and/or entities will abuse data … how can I minimise the amount that escapes / is abused?
That means
- whining at the government when the government is the problem e.g. caused the problem in the first place or e.g. failed to enforce the existing law
- lying to entities where that is going to lead to acceptable (and legal) results i.e. provide false information
- withholding information that is unnecessary and optional (a lot of entities just “try it on”)
- refusing to deal with entities where a “normal” life is still possible but the entity displays great non-negotiable data avarice
- where an entity gives options for how much data you have to sacrifice, choosing an option that is preferable (in the context of this discussion).
Everyone’s definition of “normal” may differ.
I think to an extent it becomes “abnormal” even to have to think about all those things every time some entity is seeking data - but that’s life in the Big Data Era.
This can be done in various ways. Middle name? Yes for this entity, but nada for this one and just the initial for entity number three - nothing illegal happening. Can your name be misspelt? Feel free to do so where there is no legal ramification.
Trying to combine masses of records from a variety of sources is an enormous task, and we can make it harder by using slight differences in or obfuscating what we give to all the places that demand information about us.
I don’t have a problem with organizations knowing my name (of which there are many variations used), or DOB, or address, or email address (again many) or phone number (ditto previous).
Or unique keys into certain Gov functions. TFN, Medicare number, etc.
But to me the line in the sand is organizations other than the Government for purposes like birth certificate, passport, medicare or driver’s licence, keeping a copy of official documents that authenticate my identity.
A utility or financial company may want to sight my driver’s licence or passport in order to start an account, but they should not be able to, or be required to, keep an image of that, or all the details on it. Which if leaked out could be used by scammers.
You mean like every club?
This of course falls squarely in the category of “problem caused by government”.
No club I am a member of requires a copy of any authenticating document. What clubs would you be talking about?
You are right. I should have written: You mean like every licensed club?
They do a scan of your driver’s licence on entry if you are not a member.
A breach that may impact consumers and customers of MS has been the subject of an article. It isn’t clear what may have been compromised yet, so it is a wait and see situation until MS decide to provide more information. HP were also affected by a breach around the same time by the same organisation, Russia’s SVR foreign intelligence service, even perhaps not just coincidentally.
https://www.thenewdaily.com.au/news/crime-news/2024/03/09/microsoft-security-deeply-breached
Some Cozy Bear profile information
Clubs NSW have had a data breach losing control of visitors details. Around 1 million people may have been affected. Why are the businesses retaining so much data?
A news article that also names a list of the clubs so far identified is linked
This has been bugging me for years. Clubs are required to collect drivers licences and yet the drivers licence is the primary identification document in many contexts. The relevant law is fairly archaic and should really really be looked at.
Worse still, if you have a drivers licence, you can’t get an identity card (by government policy) - so you can’t even separate the high priority drivers licence for identification purposes from the identity card for getting into clubs.
Obviously Data Retention is a big problem. However what was the retention period in this case and what does the the law require? (will vary from state to state in this case)
Today’s: https://www.abc.net.au/news/2024-05-14/firstmac-cyber-attack-customer-data-breach/103809170
Seems worse than average in terms of the type of data breached.
No word, that I could see, on the scale i.e. number of customers affected.
“Medibank” 2.0?
For reasons not clear to me, “they” are keeping the identity of the target company a secret. Details are scant in the extreme.
It could be if they are still active within the businesses systems, it allows the gathering of evidence which might not otherwise be possible. Outing the business may close off this opportunity.
Hopefully over time they might provide the reason.
Assuming the system is still vulnerable would knowing risk those likely impacted creating an overload of demand for access or on the call centres.
One could expect the attackers who have gained access are alerted by the revelation. It assumes they know when they have gained large scale access to a major health business. The reference to “ransom ware” says it all.
The immediate question is whether the breech has been shutdown, or whether the provider’s systems are so critical to hour by hour delivery they cannot be simply turned off. IE the systems must remain active and accessible while efforts are ongoing to find and close the entry method?
I can wait.
DELL lost control of 49 million client records, there is some concern about the level of details in the records
The first one is explained in this article (Name address and order detail hacked)
but the same actor seems to have breached a second system in the same hack or perhaps a related hack of another one
When combined the loss of data is much more worrisome.