My wife and I recently decided to update the map on our 2 year old Subaru Outback. I went on line was was taken aback at the quoted price of $290 for three years of updates. Taken aback in the sense that I could buy a TomTom with lifetime maps and speed cameras for around that price.
Anyway, as we don’t have an option, I went ahead - to discover the AUD290 was an estimate as we were actually being billed in what I gather is Hungarian currency. Not great, but I proceeded - to find the Outback wouldn’t recognise the new map.
I’d taken the option of backing up the old map, so I recovered it and loaded it into the Outback, and then went to the help page. The only option was to detail the problem and they’d get back to me. No response overnight, so I followed exactly the same process and this time the new map took.
Eleven (11) days later, I received an email from “Naviextras® Support” with instructions which don’t really make sense. Just as well the system was working because otherwise, I might still have no GPS, despite forking out around AUD290.
I love my Subaru, but this just isn’t good enough.