Car dealership service department fail

Our son bought a brand-new Nissan Pathfinder around 2012. It started to fail to drive off from traffic lights.

The auto transmission failed on his first camping trip with his young family to remote North of WA due to defective manufacture. A screw wore through a transmission oil line causing loss of fluid. A local mechanic in the nearest outback town that vehicle was taken to fixed the leak and topped up the fluid.

He took the vehicle to the dealer who sold it. The dealer and Nissan refused to fix it under warranty on the pretext that non-genuine fluid had caused transmission to fail. They wanted $14,000 to replace the transmission.

After lawyers intervened, my son paid around half that amount as his wife desperately needed the vehicle to transport their 3 children.

He sold the piece of junk before moving to PNG as an operations manager and will never buy Nissan again.

He is now back in WA and is the GM of an ASX listed mining company. I expect that the company will not be buying any Nissan rubbish but Toyotas as he has done so himself.

A quick Google search revealed the same problems in other countries including USA where a group of owners filed class actions against Nissan.

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