Can a company sell second hand or floor stock without advising the buyer it is such?

[phb]

@meltam is spot on

I also posted a similar post for a member having similar issue with King Furniture here:

King Living Furniture - after sales service

Hi @LouisaP, welcome the community. Under the Australian Consumer Law, products supplied/delivered must be as advertised. This means if a product is advertised as being new, it must be in new condition when delivered. It appears from information you have presented, King Living and its delivery services didn’t deliver a new lounge as advertised. As such, you have a right to seek resolution under the ACL. I would be formally writing to King Furniture with a history of your experience with them,…

This may be useful information to you as well.