Camera Surveillance at Self Checkouts

I’m a fan of the old way, personalised checkout service. Mostly because the operators are several times more efficient than I am at pushing the buttons and scanning. The personalised checkout operators also make mistakes.

Expecting most shoppers are honest and reliable and are those customers better off for doing it themselves?

2 Likes

Apparently some US retailers are turning away from self checkout.

https://edition.cnn.com/2024/01/23/business/self-checkout-shopping-stores/index.html

I can understand the concerns about theft, but customer loyalty?

2 Likes

Cameras are not a concern.Remember they have them all around the store anyway

More concerning is what happens to the images.

1 Like

The quality of the image on a surveillance checkout would be much better than as captured by in-store cameras. However the badness is additive, not subtractive. More cameras, more badness.

2 Likes

image

~$10 at Officeworks - lasts just over 1000 shops :wink: Doesn’t help with the overhead cameras, but it fixes the camera in your face. A wide brimmed hat could complete the story, but I never bother …

2 Likes

My shopping list is often written on a post-it note - making it extremely handy at the checkout.

1 Like