Or,
How important is a receipt in this instance?
For me it’s an exception, (adaptable to circumstance) and it’s one of those local businesses whose public trade name is the same on the card statement/online records. For a visitor to our nearby township there are others whose trade name is not self evident on the statements. An unrelated company or Family Trust relationship will appear.
I’ve had occasion to challenge more than one charge to a card with the bank. The advice in return was to always collect a receipt, from which the amount could be matched as a reminder of which service the charge related to. Less likely around home, more likely when away and making multiple daily and small transactions.
If we are transitioning to cashless and receipt-less it’s a consumer legislative failure that there are not strict requirements in place for how the receipts are to be provided, IMHO. This would include the business public trade name and store location being reliably recorded on transaction statements. For now the digital resolution is free to define consumer outcomes without any consumer recourse? @BrendanMays
