It is a bit ambiguous what this means.
I wonder if this means that you will always be billed one month in advance, namely, when one activates a SIM, immediately on activation one month in advance will also be billed…rather than the recharge occurring one month from the date of the initial activation.
The CIS also states
If you cancel your service, we won’t refund any fees that you’ve already paid to us and your service will stop working within an hour of your request being actioned.
In effect this means if the one month is in advance as outlined above, on cancelling the service one loses the one one advance already paid. This means for short term customers like yourself, it becomes an expensive proposition (paying in effect 2 months for one month of service).
I would be contacting Belong to see if what has happened is correct as it does seem a little odd. If there was a problem, maybe also see if you can get the $40 credited back onto your credit card.
