Woolworths returns policy in action

At the beginning of 2013 I bought a Caffitaly coffee machine from Woolworths. I used it regularly but not every day, and it worked fine.
A couple of weeks ago it started to leak. Upon returning it to Woolworths I was given a brand new machine in exchange for the old one, without being required to produce my receipt, or being asked exactly when I had bought it.
I was impressed at the generous application of Australian consumer law on the part of the young Woolworths employee who served me.

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Oh, that’s great that you didn’t need your receipt! It’s great to hear how smoothly the transaction went and that you’re back in the coffee business! :coffee:

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