Book a bay is essentially a prepaid guaranteed car park space. Sometimes the rates are hourly, sometimes total amounts for the period booked and if one goes over it is additional. There are caveats for discounted rates such as a window for arrival and the ‘booked’ departure time. If one arrives early or late re the window the discount often will not apply. The cost/answer can be complex…
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CHOICE is looking into recent instances of overcharging by parking providers, Wilson Parking in particular. Have you had an issue with Wilson Parking or another parking provider in recent months?
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They need to be added to the shonky award list i would say
