" I do not think it is right to place the onus on the customer to not renew their membership when it is due although I am suspicious of the reason why it is done that way. I think it is heavy handed and mercenary. Therefore I am exercising my right to free expression and making it official that I want my Premium subscription not to be renewed when it is due. Now we will have a proof of request and not about ringing an 1800… number. Confirm that this request has been attended to. Thank you "
The above message was sent by me to an " Investment/shares company … " when I was advised that my premium annual subscription was to be renewed in a few weeks time. Some of you will say that I should have read the “Terms of Agreement” and … As a consequence of this type of behaviour by this particular business, I no longer subscribe to any business that is either not PayPal payable ( much easier to cancel automatic renewals ) or does not gives me a choice to cancel through my subscription. Not good for their business while creating bad PR