A recall notice for Volkswagen Polo A5 MY2010-2014, Eos MY2010-2014 and Crafter MY2006-2016 supplied by Volkswagen Group Australia Pty Ltd due to defective airbags.
Volkswagen Group Australia Pty Ltd - Volkswagen Polo A5 MY2010-2014, Eos MY2010-2014 and Crafter MY2006-2016
25 Sep 2019
Volkswagen Polo A5
Model Years 2010-2014
Supplied between 1 December 2010 and 1 January 2015
Front drivers side airbag inflators
2 760 vehicles nationwide
Model Years 2010-2014
Supplied between 1 January 2009 and 1 January 2015
Front drivers side inflators
1 454 vehicles nationwide
Model Years 2006-2016
Supplied between 30 June 2006 and 01 Jan 2017
Driver front airbags
2 210 vehicles nationwide
Passenger front side inflators
1 423 vehicles nationwide
7 847 affected vehicles
VIN (Vehicle identification number)
See attached VIN lists
What are the defects?
Airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.
What are the hazards?
In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.
What should consumers do?
Volkswagen will be contacting affected consumers. Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://au.volkswagen.com.au/find-dealer/ to arrange for a replacement airbag inflator free of charge.
Consumers who are unsure whether they are affected can also use the Volkswagen VIN look-up/FAQ tool at www.volkswagen.com.au/en/about-volkswagen/airbag-recall.html
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by visiting: http://www.ismyairbagsafe.com.au
We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall
Traders who sold this product
Authorised Volkswagen Dealers
Where the product was sold
Australian Competition and Consumer Commission is the responsible regulator for this recall.