A recall notice for Volkswagen Golf (Hatch, Cabriolet, Wagon), Jetta, Passat, Polo and Caddy MY2012-2014 supplied by Volkswagen Group Australia Pty Ltd as vehicles fitted with a 7 speed dual clutch gearbox have a fluid leak that can lead to pressure loss in the gearbox. This pressure loss can interrupt the power transmission between the engine and gearbox, resulting in loss of drive function.
Volkswagen Group Australia Pty Ltd - Volkswagen Golf (Hatch, Cabriolet, Wagon), Jetta, Passat, Polo and Caddy MY2012-2014
PRA No.
2020/18258
Date published
2 Apr 2020
Campaign number
34J5
Product description
Volkswagen Golf (Hatch, Cabriolet, Wagon)
Volkswagen Jetta
Volkswagen Passat
Volkswagen Polo
Volkswagen Caddy
Model Years 2012-2014
16 098 affected vehicles
Identifying features
What are the defects?
Vehicles fitted with a 7 speed dual clutch gearbox have a fluid leak that can lead to pressure loss in the gearbox. This pressure loss can interrupt the power transmission between the engine and gearbox, resulting in loss of drive function.
What are the hazards?
If the gearbox loses pressure, the vehicle may lose drive functionality. This may increase the risk of an accident occurring, which may result in serious injury to vehicle occupants or other road users.
What should consumers do?
Affected consumers will be contacted directly by Volkswagen to organise for inspection and repair, free of charge.
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076
(Monday to Friday, 8.30am-8pm AEST) or visit https://au.volkswagen.com.au/find-dealer/
Supplier
Volkswagen Group Australia Pty Ltd
Traders who sold this product
Authorised Volkswagen dealers
Where the product was sold
Nationally
Dates available for sale
- 1 June 2011 - 1 June 2015
Responsible regulator
Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.
