A recall notice for Volkswagen Crafter MY2019-2020 supplied by Volkswagen Group Australia Pty Ltd as windows for a limited number of Crafter vehicles may have been incorrectly stored during production and become damaged. Affected windows could allow water into the vehicle and could even fall off the vehicle.
Volkswagen Group Australia Pty Ltd - Volkswagen Crafter MY2019-2020
18 Oct 2020
Model Years 2019-2020
45 affected vehicles
VIN (Vehicle identification number)
See attached VIN list
What are the defects?
Windows for a limited number of Crafter vehicles may have been incorrectly stored during production and become damaged. Affected windows could allow water into the vehicle and could even fall off the vehicle.
What are the hazards?
A car window falling onto the road could cause an accident involving other road users, causing potential injuries or death.
What should consumers do?
Affected consumers will be contacted directly by Volkswagen to organise an inspection and repair, free of charge.
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer
Traders who sold this product
Authorised Volkswagen dealers
Where the product was sold
Dates available for sale
- 1 July 2018 - 29 September 2020
Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.