COVID - Refund for event not cancelled, restrictions prohibit attending

On 10 December 2020 I bought tickets to the MCG Boxing Day Test (realising a dream for my son and I) when they went on sale, and at that time all was well. On 20 December 2020, due to COVID, Victorian Government declared Greater Sydney a Red Zone, meaning mandatory 14 day hotel quarantine. This meant we could get into Victoria, but we could never legally attend the match. We bought the tickets when we could attend, but now we cannot attend. Whilst the game has not been cancelled, am I entitled to a refund (Ticketek was ticket agent)? I am sure I am not alone here.

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