The "Never Never Broadband Network" - NBN complaints

The new USO called the USG is now framed around universal Broadband access not Telephones so the USO obligations Telstra were forced to keep have been curtailed, not stringently enforced, and why Telstra are partly able to cut so many personnel as they announced recently. The USG comes into force in 2020 but as people are moved onto the NBN and their copper Telephone service is cut they are offered VOIP or if they are Fixed Wireless or Satellite they can keep their copper service. Telstra are no longer made to sling a copper line to your premises with these emerging changes. The requirement still exists but VOIP is made available in replacement even if it doesn’t work in certain circumstances eg power failure.

With this change also comes the demise of the CSG which has been discussed in another section of this forum.

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