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The CHOICE Consumer Rights Guide 2020

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This World Consumer Rights Day,
take control of your rights


This year, we’re celebrating 60 years of CHOICE. A lot has changed during this time, but serving Australian consumers remains at the heart of what we do.

In 2011, we helped introduce the Australian Consumer Law. When people band together, great things can happen.

On this World Consumer Rights Day, our Consumer Rights Guide 2020 spells out five things you can do right now to take control of your consumer rights.

Get your Consumer Rights Guide

See how we got started and explore our fight for change, decade by decade. Plus, how you can chip in to support our work.

Thank you for your ongoing support. We couldn’t do what we do without you.

The CHOICE team

Celebrating 60 years

We’re a nonprofit consumer advocate with a long history of making a difference for Australians.This year we celebrate 60 years of CHOICE, and while the market has changed a lot during this time, our mission hasn’t – we want better, safer and fairer products and services for everyone, and we’re here to help you get it.

© CHOICE 2020. We respect your right to privacy. View our policy.

We’re CHOICE, the Australian Consumers’ Association

57 Carrington Road MARRICKVILLE, NSW 2204 Australia

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Thanks for sharing @Fred123. Here are our top five tips for asserting your rights: