Since NBN connection (FTTN) Telstra has not been able to offer the speeds contracted. I received an email offering
. exit the contract with Telstra with no exit fees, or
. receive a credit for the length of time I've had the speeds slower than the contracted speeds (since I believed no other provider would be able to improve the speeds, I opted for the credit, but will be keeping my eyes open for other providers when the contract expires.
They also magnanimously offered to increase my data from 50gb to 75gb/month....certainly not Unlimited.