More big changes.
The evolution of Telstra mobile phone and data plans. The bottom line, is “the bottom line” with Telstra appearing intent on weaning or transitioning as many customers as possible off low cost plans to high cost more profitable options.
For City folk it may be a surprise, some of us still use Telstra some or all of the time. For us mainly when traveling, but also as a backup for home knowing the local Optus and Telstra mobile towers are in different townships. We recently received the following email. (End of July) There was no other forewarning.
Your mobile plan is changing
We’re moving you to a new mobile plan and we wanted to let you know as soon as possible.
From 26th August 2019, your service 04xx yyy zzz … will be moving to the Mobile Plan Extra Small.
The minimum monthly cost of your new plan will be $40.00 per month.
Your Mobile Plan Extra Small will include unlimited calls and texts to standard Australian numbers, 2GB data with no excess data charges - all for use in Australia, with no lock-in on your plan. So you’ll keep getting great value.
Find out more about your new plan here.
Please note, any promotional discounts or bonus offers currently on your service will not be carried over to your new plan.
Needless to say it is a more expensive plan, offering value I don’t need. There is an option further on in the email to choose a different plan or leave. One more job for the to do list.
I noted when looking for background on the change by Telstra some are less happy than I. For a broader viewpoint from Ray Shaw who may be known to some for his past IT segments on ABC radio. He let loose on the GadgetGuy. Excuse the language, he’s not happy.