Puffery, at its worse.
The warranty Terms and Conditions state…
The product will be free of defects in workmanship and materials for 24 months from purchase. Warranty does not extend to normal wear and tear, accident or misuse. Return defective goods to your retailer at your own expense. Proof of purchase is required.
The lifetime warranty means what the manufacturer deems is the lifetime of the product and not that it will last for ever as could be (wrongly) assumed by the customer. Using the product also isn’t covered if it falls apart/fails because of its recommended use…this falls into wear and tear.
Other companies have been in trouble when using the term lifetime warranties and the limitations are not disclosed prior to purchase…
It would be interesting to see what the product packaging says as it may be worth taking further.
