Specialized Australia Pty Ltd - Specialized 1st Generation Turbo Levo and Kenevo Electric Mountain Bike Battery Packs Recall

A recall notice for Specialized 1st Generation Turbo Levo and Kenevo Electric Mountain Bike Battery Packs supplied by Specialized Australia Pty Ltd as pressure washing can cause water to penetrate the seal around the battery’s control panel and may cause a short circuit.

Specialized Australia Pty Ltd - Specialized 1st Generation Turbo Levo and Kenevo Electric Mountain Bike Battery Packs

PRA No.

2021/19061

Date published

3 Aug 2021

Product description

Specialized 1st generation Turbo Levo and Kenevo electric mountain bike battery packs
Sold with the below bicycle models or purchased separately

Models:
Levo FSR model years 2016-2018
Levo HT model years 2018-2021
Kenevo FSR model years 2018-2019
Specialized M1 Battery model years 2016-2021

To identify whether a battery pack is affected by this recall, remove the battery pack from the bicycle and look for the following on the label:

  1. Manufacture date between November 2017 and March 2019; and
  2. Part number B9JE2045F, B9JE2056F, B9JE2065F, B9JE2076F or B9JE2098F

Photograph of Turbo Levo Electric Mountain Bike

Photograph of Kenevo Electric Mountain Bike

Photograph of Specialized 1st Generation Turbo Levo and Kenevo Electric Mountain Bike Battery Pack

Photograph of identifying numbers

What are the defects?

Pressure washing can cause water to penetrate the seal around the battery’s control panel and may cause a short circuit.

What are the hazards?

A short circuit increases the risk of a fire, which may result in injury or property damage.

What should consumers do?

To determine whether a battery pack is affected by this recall, remove the battery pack and check the label printed on it. For instructions on how to remove and check the battery pack, please visit www.specialized.com/safety-notices

Affected products should not be charged or used. Consumers should return affected battery packs to their nearest authorised Specialized retailer for a repair, free of charge.

For more information, consumers can contact Specialized Australia on 1300 499 330 or
ridercare-au@specialized.com

Supplier

Specialized Australia Pty Ltd

Traders who sold this product

Authorised Specialized retailers

List of traders who sold this product

Traders list.xlsx

Where the product was sold

Nationally

Dates available for sale

  • 1 November 2017 - 1 January 2020

Recall advertisements and supporting documentation

Recall advertisement.pdf (143.76 KB)

Responsible regulator

Energy Safe (VIC) is the responsible regulator for this recall.