Samsung Refrigerator issues

[meltam]

Welcome to the forum. Sorry to hear of your sad tale with Samsung.

I suggest that you have a look at other tales of woe relating to Samsung’s (lack of) customer service:
https://choice.community/t/samsung-fridge-bought-from-harvey-norman/25355

Samsung customer service & mobile phone mount product failure

Have had a gut full of Samsung, and their pathetic excuse for ‘customer service’ and am now referring the matter to the ACCC. In the interest of being the squeakiest wheel, what avenues can anyone recommend for getting this issue heard loud and clear? The condensed story is: My husband has a Galaxy S8 phone, and also paid about $50 for a samsung branded car mount, which suctions to the windscreen. You’d think paying for their product would give you remedy, or assurance right? Think again… Whe…

Samsung TV Unboxing Disaster

I recently bought a Samsung smart TV. My daughter and I unboxed it to set it up, removing the wrapping, polystyrene, clear tape around the frame and the removable matte film on the screen, whilst following the setup guide. As we removed the screen protector and were switching it on, it was evident that there was a picture visible through the film, but not on the glass where the film had been partially removed, where it looked like a bright white screen. At that point, we stopped, reread instruct…

Samsung Refrigerator issues

Edit: New readers to this topic can ‘enter it’ at post 28, Nov 2021. Purchased Samsung side by side 600l fridge 2009. 20mths on started tripping power. Unable to get replaced/repaired due to our location but fault logged with Samsung. Relocated to Perth 6 mths later, fridge still faulty. Eventually forced Samsung to replace it, 2012. 6 mths later fridge tripping power & stops cooling. Customer service staff not helpful. When Samsung repairer finally came, had to order parts & come back to repai…

Samsung - poor customer service and "stealing" phones

Samsung took away my phone to repair and are not giving it back. This coupled with threats the warranty was not relevant. It has been months now. Samsung seem like a bully as online other customers are having issues as well.

and there’s more.

If you have a read them you will see what has been recommended for consumers to do.