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Samsung fined over false water resistance claims for Galaxy phones

The ACCC has urged consumers who bought Galaxy phones and saw damage to their charging port to get in touch with Samsung Australia.

Between 2016 and 2018, Samsung went on a marketing blitz across its stores, website and social media with ads claiming that Galaxy phones could be submerged in pools and ocean water without damage.

Samsung made these water resistance claims about the S7, S7 Edge, A5 (2017), A7 (2017), S8, S8 Plus and Note 8 Samsung Galaxy phones. More than 3.1 million of these Galaxy phones were sold in Australia.